Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Welcome to Golden Fantasy Pulse ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy cricket platform and mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.
2. Information We Collect
We collect information about you in various ways when you use our platform:
- Personal Information: Name, email address, phone number, date of birth, and payment information when you register or participate in contests.
- Profile Information: Username, profile picture, team preferences, and gaming statistics.
- Technical Information: Device information, IP address, browser type, operating system, and usage data.
- Location Data: Your general geographic location based on IP address for legal compliance and service delivery.
- Communication Data: Records of your communications with our support team and feedback you provide.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide our fantasy sports services
- To process contest entries and manage leaderboards
- To verify your identity and age (18+ requirement)
- To send you notifications about contests, results, and platform updates
- To improve our services, develop new features, and enhance user experience
- To detect, prevent, and address fraud, security issues, or illegal activities
- To comply with legal obligations and enforce our Terms & Conditions
- To provide customer support and respond to your inquiries
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of company assets
- Contest Leaderboards: Your username and contest performance may be displayed publicly on leaderboards
- With Your Consent: When you explicitly agree to share information for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured, machine-readable format
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and analyze site usage. You can control cookies through your browser settings, but disabling them may affect platform functionality.
8. Children's Privacy
Our platform is strictly for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected data from someone under 18, we will take immediate steps to delete that information.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your information within a reasonable timeframe, unless we are required to retain it for legal, regulatory, or fraud prevention purposes.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: www.goldenfantasypulse.com
Address: Golden Fantasy Pulse, India